Terms of Service

Last Updated: April 2026

1. Acceptance of Terms

By using our platform, you agree to these Terms of Service.

2. Description of Service

We provide a chatbot automation platform that enables:

  • Facebook Messenger automation
  • Instagram messaging automation
  • Comment auto-replies
  • Product browsing and ordering

3. User Responsibilities

You agree:

  • To use the service legally
  • Not to send spam or abusive content
  • Not to misuse Facebook or Instagram APIs
  • To strictly comply with Meta Platform Terms and Developer Policies regarding messaging automation

4. Account Connection

To use the platform, you must:

  • Log in via Facebook
  • Connect a Facebook Page or Instagram account

You are responsible for maintaining access to your account.

5. Data Usage

We process data only to provide the service, including:

  • Sending automated replies
  • Managing conversations
  • Improving chatbot performance

See our Privacy Policy for more details.

6. Service Availability

We aim to provide reliable service but do not guarantee:

  • 100% uptime
  • Error-free operation

7. Termination

We may suspend or terminate access if:

  • Terms are violated
  • Abuse or misuse is detected

8. Limitation of Liability

We are not responsible for:

  • Loss of business
  • Messaging errors from platform APIs
  • Third-party platform issues

9. Changes

We may update these terms at any time.

10. Contact

admin@flowio.cloud